To what locations do you ship?
eCrater is only a small satellite store for us, and due to recurring checkout issues on orders placed outside the US, we have decided to ship only to US destinations from our eCrater store.
However, we have many wonderful international customers who buy through our MAIN store with no checkout issues. If you are placing an order that will ship outside the US, please make your purchase from here:
Will you mark my customs slip as a gift?
We are an honest, legitimate business and will not fraudulently mark customs forms as "gift". All customs forms are marked as "merchandise" using the exact product total (excluding s/h). We thank you for not asking us to participate in an activity that could mean hefty fines and/or imprisonment!
How fast do you ship?
We ship the next business day (weekends and holidays excluded) as long as payment is received and cleared into our account by 12:00 noon EST! Many times we can get your shipment out even quicker, sometimes the same day if our mail has not gone. We ship as fast as possible depending on when your payment clears!